FAQ’s

Yes, your corporate office is aware of RxNow. You can locate our program in your system using the BIN number provided on the processing sheet or card. Let me point out the BIN number for you.

That’s great! RxNow is designed to complement your existing program, not replace it. Think of it as a “backup option” for uninsured or underinsured customers. RxNow has no restrictions, enrollment fees, waiting periods, or eligibility requirements like age or income, offering seamless and flexible support to your patients. Additionally, unlike some competitors, RxNow does not participate in mail-order programs, ensuring your patients continue to visit your pharmacy for their medications.

RxNow helps cover the gaps in your program. For medications not included in your $4 program, RxNow offers discounts to ensure your customers leave satisfied rather than frustrated. By not offering mail-order services, we guarantee that this business stays with your pharmacy

That’s excellent! However, some customers may prefer not to enroll or share personal information required by other discount cards. RxNow doesn’t require enrollment or personal data, making it a convenient option for those patients who might otherwise leave without their prescriptions. Plus, unlike many competitors, we do not divert patients to mail-order services, keeping your business local.

Our PBM, in collaboration with manufacturers, negotiates these prices directly with your pharmacy’s corporate office.

Savings vary but average around 70%, with some customers saving as much as 99%.

We include a small administration fee in the medication price, which is paid at the point of sale. Additional Context (if needed): Our admin fee is one of the lowest in the industry, allowing us to offer competitive pricing that keeps your customers happy and loyal to your pharmacy

Not at all! You’re gaining business and potentially earning more. The prices are pre-negotiated by your corporate office, just like insurance claims. However, RxNow transactions often result in higher revenue for your pharmacy compared to insurance claims. By using RxNow, you’re leveling the playing field for customers without insurance while supporting your bottom line. Additionally, because RxNow does not redirect patients to mail-order services, your pharmacy retains its foot traffic and associated sales.

Yes! RxNow is perfect for: • Non-covered medications. • Prescriptions customers don’t want processed through their insurance, such as for privacy reasons or when dealing with high deductibles.

No, RxNow is open to everyone. Customers with insurance can benefit for non-covered medications, and those with high-deductible plans can use it to save money upfront.

Yes, for medications that aren’t covered by Medicaid.

Yes, though double billing is prohibited. If a customer is unlikely to meet their deductible, RxNow can save them money immediately.

RxNow is available nationwide, including to undocumented residents.

RxNow cards are widely distributed at clinics, hospitals, and community centers, so customers should start bringing them in. In the meantime, you can process prescriptions using the BIN and PCN details provided on the processing sheet. Our system uses a universal Member ID, making it impossible to create medical profiles or violate HIPAA guidelines.

That’s okay—our focus is on maximizing savings on the most commonly prescribed medications while supporting local pharmacies. Unlike competitors, RxNow does not participate in mail-order programs, ensuring patients continue to visit your pharmacy rather than shifting their prescriptions online. Additionally, we prioritize patient privacy—our universal Member ID ensures no data is collected or sold to third parties.

No, there are no limits to how often RxNow can be used.

Cards are distributed at clinics, hospitals, and community centers. Customers can also download and print a card from our website, RxNow.com. Even if they don’t have a physical card, you can still process their prescription using the BIN and PCN information on the processing sheet.

That’s completely fine—we respect your policies. Our focus is on providing a reliable program that improves access to medications, saves your customers money, and enhances their loyalty to your pharmacy.

• Support local pharmacies by ensuring patients return to your pharmacy instead of using mail-order services. • Deliver significant savings while maintaining or increasing pharmacy revenue. • Provide privacy-focused, HIPAA-compliant solutions that build trust with patients.